Apologies if this has been covered, I look through forums and was not able to solve my problem.
Just purchased the original Eggbot kit and put it together.
- Windows 10
- Inkscape 0.92
- EggBot Software 2.5.0
- EiBotBoard v2.0
Verified that the board is working by using Arduino's Serial Monitor tool and sending 'v' to get:
EBBv13_and_above EB Firmware Version 2.0.1
The issue is happening when I go into Inkscape's extension for Eggbot and try and send the command to get the EBB version or any other control command for that matter. I get the error message: "Unable to find an Eggbot on any serial port. 
"
Any help or advice is greatly appreciated!
James